FAQ
Questions & answers
Quick answers about our services, pricing and how we work. Anything else? Message us on WhatsApp.
Getting started
What does Team Elivate do?
We are a web design and digital marketing agency in Rohini, New Delhi. We build websites and online stores, and run SEO, Google Ads and Meta Ads for local businesses, schools, e-commerce stores and brands.
What is the free website audit?
An audit report on your website or Google listing within 48 hours (2 days): the things that are losing you customers, and how to fix them. No cost, no obligation.
Do you work with businesses outside Delhi?
We are based in Rohini, New Delhi. Most of our work happens online over WhatsApp and calls, so we can work with you wherever you are.
Pricing & payments
How much does a website cost?
It depends on the pages and features you need. After the free audit we send you a fixed quote — no surprises.
Is the ad budget included in your fee?
No. Your ad budget is paid directly to Google or Meta from your own account. Our fee for managing the ads is separate.
What is your refund policy?
Please read our Refund Policy for the full details.
Websites
Can you work on my existing website?
Yes. We can fix, speed up and improve SEO on your current site, or rebuild it if that is better value.
Will I be able to update the website myself?
Yes. We build on WordPress or Shopify and show you how to change text, photos and products yourself.
SEO & ads
How long does SEO take?
SEO builds up over months, not days. We share progress with you every month.
Can you guarantee the #1 position on Google?
No. Nobody can honestly guarantee rankings. We focus on doing the right work and showing you the results.
How will I know if it is working?
We track calls, WhatsApp messages and form leads, and send you a simple report every month.
AI
How do you use AI?
We use AI tools to research faster, draft more ad and website copy to test, and create visuals and short videos more quickly.
Is the work checked by a person?
Yes. A real person plans, edits and approves everything before it goes live.
Let us together build a flourishing business
When you work with us, you're not growing your business alone. We're invested in the growth of your entire team and organization. If you're looking for the right partner to build a strong online presence and drive more conversions and revenue, we're right here.